Owner Frequently Asked Questions
How soon can Real Property Management Prestige start managing my property?
We make the process very simple and can start the management process immediately. Contact our office so we can find out more about you and your property and see if we would be a good match for your wants and expectations regarding management services. All of the paperwork needed can be signed electronically and quickly.
What does Property Management Cost?
Click here to view our fair and transparent pricing! We strive to be competitive in the Houston Property Management Market while maintaining excellent customer service.
Aren't all property management companies the same?
While this is a common misconception, it is false. Certain property management companies offer only limited services for discounted pricing; some firms are designed for owners who like to be very involved in the day-to-day management of their homes; and property management companies like Real Property Management Prestige are full service firms designed to handle ALL aspects of the property management experience.
Owner Payments
How and when can I expect to receive my monthly statement?
Owners payments are sent out once a week. Owner statements are posted by the 5th of the following month to avoid any confusion while reading owner statements. Your monthly statement details all income and expenses related to your rental properties. Please note: We do not mail monthly statements.
Do you charge a fee while my property is Vacant?
No at Real Property Management Prestige we should only be paid if you get paid. So our management fee is a percentage of the actual rent we collect. If we do not collect any rent, or if the property is vacant, you don’t pay us anything.
How and when can I expect to receive my payment and monthly statement?
Owners payments are sent out once a week. Owner statements are posted by the 5th of the following month to avoid any confusion while reading owner statements. Your monthly statement details all income and expenses related to your rental properties. Please note: We do not mail monthly statements.
Can you deposit funds directly into my account?
Yes! We do ACH payments directly into your bank account.
Can you deposit funds directly into my account?
Yes! We do ACH payments directly into your bank account.

Marketing your property
How do you determine rental price?
Determining the correct rental price is very important, and even the best properties wont get rented if overpriced. We run a comparative market analysis and use our years of expertise and local market knowledge to determine the most effective rental rate for the property. If a property has been sitting on the market for two weeks without renting, we look into the possibility that the asking rent is too high. We will consider lowering the rent so that the property will not sit vacant.
What do you do to rent my property quickly?
Our listings are advertised on several hundreds of various websites, including the Houston MLS which gives listing access to thousands of realtors and consumers in the houston area. We give cooperating realtors 50 percent of one months rental proceed as commission to lease your home. Also, we constantly have an influx of tenant leads which we have our dedicated leasing agents follow up with to show your property as well.
How long does it take to get my property on the market?
Once we receive a signed management agreement, we can usually go from a phone call to online advertising for your rental within 24 hours.
How long does it take to find a tenant for my property?
While each property is different, we make extensive efforts to lease the property as quick as possible. On average we lease properties in about 3 weeks.See our 29 day rental guarantee.
Tenant Screening Process
What information do you use to qualify tenants?
Our background check screens each potential tenant in the following categories:
- Credit check
- Public record search
- Criminal background check
- Income verification
- Employment verification
- Rental history
See our detailed screening criteria here.
How does the application process work?
After a prospective resident has been shown a property and has expressed a desire to lease it – our Rental Application must be submitted through our online application procedures. We know that quick turnovers are important to our owners, but we are also committed to filling our units with quality tenants. Once we do receive an application for your rental property, we are typically able to process the application within 24-48 hours, and will follow up with you once the application has been processed and approved.
Can I be involved in selection of tenant?
No. You can trust us to minimize the risk of a poor quality tenant. Our applicant screening process is very thorough and we know exactly what to look for in a high quality tenants. We make sure we are in compliance with all fair housing rules and regulations.
What is your Tenant Guarantee?
If a tenant we place in your rental does not abide by the initial lease terms, we will secure the next at no cost to you. Click here for more information.
Maintenance
Who takes care of maintenance problems?
Real Property Management Prestige handles maintenance coordination with the tenant 24/7.
Is there a maintenance reserve?
Yes. We will collect a $400 escrow reserve from you. This is YOUR money and it will be deposited into our trust account as the reserve for YOUR property. We will potentially use these funds to pay for expenses that may arise between the time we send you your rental income, and the time we collect the rent from the tenant the following month. But we will always maintain this $400 reserve as long as we manage your property. When we stop managing your property it will be paid out to you.
Can I do my own maintenance repairs or use my own vendors?
While a property is vacant, you are welcome to do whatever make-ready work you would like to do on your property. When a tenant is living in the property, we do need to screen who is accessing the property for the protection of the tenant-residents. Therefore we will use our pre-screened and pre-approved vendors.
Can I use a home warranty company?
We strongly discourage the use of home warranty companies as they typically provide a poor experience and outcome for the Tenant.
Eviction Process
What if the Tenant does not pay rent?
We handle the entire rent collection process. Although it is rare – should a tenant not pay rent, we can handle the entire legal eviction process on your behalf.
What is your Eviction Protection plan?
Click here to view more details on how to protect yourself from eviction cost.