Owner Frequently Asked Questions

We make the process very simple and can start the management process immediately. Contact our office so we can find out more about you and your property and see if we would be a good match for your wants and expectations regarding management services. All of the paperwork needed can be signed electronically and quickly.

Click here to view our fair and transparent pricing! We strive to be competitive in the Houston Property Management Market while maintaining excellent customer service.

While this is a common misconception, it is false. Certain property management companies offer only limited services for discounted pricing; some firms are designed for owners who like to be very involved in the day-to-day management of their homes; and property management companies like Real Property Management Prestige are full service firms designed to handle ALL aspects of the property management experience.

Owners payments are sent out once a week. Owner statements are posted by the 5th of the following month to avoid any confusion while reading owner statements. Your monthly statement details all income and expenses related to your rental properties. Please note: We do not mail monthly statements.

No at Real Property Management Prestige we should only be paid if you get paid. So our management fee is a percentage of the actual rent we collect. If we do not collect any rent, or if the property is vacant, you don’t pay us anything.

Owners payments are sent out once a week. Owner statements are posted by the 5th of the following month to avoid any confusion while reading owner statements. Your monthly statement details all income and expenses related to your rental properties. Please note: We do not mail monthly statements.

Yes! We do ACH payments directly into your bank account.

Yes! We do ACH payments directly into your bank account.

Determining the correct rental price is very important, and even the best properties wont get rented if overpriced. We run a comparative market analysis and use our years of expertise and local market knowledge to determine the most effective rental rate for the property. If a property has been sitting on the market for two weeks without renting, we look into the possibility that the asking rent is too high. We will consider lowering the rent so that the property will not sit vacant.

Our listings are advertised on several hundreds of various websites, including the Houston MLS which gives listing access to thousands of realtors and consumers in the houston area. We give cooperating realtors 50 percent of one months rental proceed as commission to lease your home. Also, we constantly have an influx of tenant leads which we have our dedicated leasing agents follow up with to show your property as well.

Once we receive a signed management agreement, we can usually go from a phone call to online advertising for your rental within 24 hours.

While each property is different, we make extensive efforts to lease the property as quick as possible. On average we lease properties in about 3 weeks.See our 29 day rental guarantee. 

Our background check screens each potential tenant in the following categories:

• Credit check
• Public record search
• Criminal background check
• Income verification
• Employment verification
• Rental history

See our detailed screening criteria here.

After a prospective resident has been shown a property and has expressed a desire to lease it – our Rental Application must be submitted through our online application procedures. We know that quick turnovers are important to our owners, but we are also committed to filling our units with quality tenants. Once we do receive an application for your rental property, we are typically able to process the application within 24-48 hours, and will follow up with you once the application has been processed and approved.

No. You can trust us to minimize the risk of a poor quality tenant. Our applicant screening process is very thorough and we know exactly what to look for in a high quality tenants. We make sure we are in compliance with all fair housing rules and regulations.

If a tenant we place in your rental does not abide by the initial lease terms, we will secure the next at no cost to you. Click here for more information.

Real Property Management Prestige handles maintenance coordination with the tenant 24/7.

Yes. We will collect a $400 escrow reserve from you. This is YOUR money and it will be deposited into our trust account as the reserve for YOUR property. We will potentially use these funds to pay for expenses that may arise between the time we send you your rental income, and the time we collect the rent from the tenant the following month. But we will always maintain this $400 reserve as long as we manage your property. When we stop managing your property it will be paid out to you.

While a property is vacant, you are welcome to do whatever make-ready work you would like to do on your property. When a tenant is living in the property, we do need to screen who is accessing the property for the protection of the tenant-residents. Therefore we will use our pre-screened and pre-approved vendors.

We strongly discourage the use of home warranty companies as they typically provide a poor experience and outcome for the Tenant.

We handle the entire rent collection process. Although it is rare – should a tenant not pay rent, we can handle the entire legal eviction process on your behalf.

Click here to view more details on how to protect yourself from eviction cost.